Sunday, January 15, 2012

Google: Don't be evil?

Mocality secretly recorded Google employees offering to build a website for the businesses and, in one case, falsely claiming that Mocality would charge to list its business. (The Guardian)

Mocalitys blogginlägg: http://blog.mocality.co.ke/2012/01/13/google-what-were-you-thinking/

Google ber om ursäkt: http://www.guardian.co.uk/technology/2012/jan/13/google-kenyan-rival-mocality-database

Sammanfattning, från Guardian-artikeln:
According to Magdalinski, suspicions were raised after Mocality started receiving calls from businesses on its directory asking how they shoud go about setting up a website – which Mocality has never offered.

Mocality then set up what it described as a "sting" operation, changing some of the telephone numbers on its business directory to the contact details of its own call centre.

"When we listened to the calls, we were beyond astonished," said Magdalinski.

Mocality secretly recorded Google employees offering to build a website for the businesses and, in one case, falsely claiming that Mocality would charge to list its business.

"Since October, Google appears to have been systematically accessing Mocality's database and attempting to sell their competing product to our business owners," Magdalinski wrote in the blogpost. "They have been telling untruths about their relationship with us, and about our business practices, in order to do so.

"I did not expect to find a human-powered, systematic, months-long, fraudulent (falsely claiming to be collaborating with us, and worse) attempt to undermine our business, being perpetrated from call centres on two continents."

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